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Google Rating
5.0
Based on 120 reviews
Paul Downs Cabinetmakers
5.0
Greg Smith
1714999313
Wonderful team to work with. Communication is tremendous every step from initial meeting, to consult, to quoting, to production, to delivery, and follow up. Yes Paul Downs team calls to make sure you are completely satisfied! Great experience and we now have our round table for 24 we dreamed about for years!!!
Amanda Tidwell
1714058611
Paul Downs has the best team! They were great to work with and very professional. They guided us through the customization of our new board room table with company logo. Our team and our members are overly impressed with the table and we look forward to using it for years to come! - Shaker Heights Country Club
Jamie Bender
1713963779
We had a fantastic experience with Paul Downs and his team. They were on top of every request and often completed tasks ahead of schedule. They always answered every phone call and email and kept good communication through the whole process. The table quality was flawless and extremely functional. Paul Downs could be considered the pinnacle of customer service and there nothing more they could have done to make things better. Extremely happy with our experience.
SW6Stateside
1713884473
From the initial consultation to final delivery Paul Downs exceeded expectations on every level. After providing just photographs of our boardroom a few days in advance, we first met with Nate to find him already prepared with a gorgeous 3D rendering of the room accurate down to the location of every light fixture and wall socket. In the virtual room he was able to preview several table types and make expert recommendations for the space tailored to our needs and budget, and the price quoted made the 100% custom table a fantastic value. Once our order was placed the project management team immediately took over with excellent communication and dynamic assistance designed to get our table shipped incredibly fast with everything needed to build it including custom full color instructions. The table went together in an amazingly easy and thoughtful way by untrained staff requiring no special skills or tools. Ultimately the whole project was executed perfectly with results our executives loved while being under budget and weeks ahead of schedule. To top it all off we got a personal thank you from Paul Downs himself. I cannot recommend this company highly enough. They harken back to a time where high-quality furniture was made in America for Americans and there was no level of service or value that was too high... a rarity for any company these days. Thank you Paul Downs!
Ohio Soybean Association
1713816340
We had our board room table made by Paul Downs and we couldn't be happier with the work. The 24' table is beautiful and made to last! Everyone was wonderful to work with and made the process easy as can be. I would recommend using Paul Downs any time!
Todd Henkel
1709779698
The craftsmanship, professionalism, customer service, and quality of Paul Downs is absolutely fantastic. We ordered a 16 foot table for our company with a graphic in the center, and were completely astounded with the final product. The table is beautiful, was very easy and logical to assemble, and the graphic is perfectly set into the top with no seams. The representative I worked with was responsive and professional and was a pleasure to work with. I'd highly recommend this company if you need furniture! You won't regret it!
Lauralee Latimer
1709649291
The most incredible craftsmanship, communication and follow-up, and dedication to perfection when working with Paul Downs. The entire experience from start to finish was seamless. They truly build masterpieces.
Larry Supon
1708118487
This company is a team of craftsmen and women, delivering an amazing experience! The custom tables are truly works of art!
Zachary A
1707411256
We needed a large, custom conference table for our Executive Conference room. We decided to go with Paul Downs and are elated with the results. From the moment of conception, we were given our own representative to guide us through the entire process. Carolina went above and beyond with every single question/request. To say she made things effortless would be an understatement.I have dealt with a multitude of outside vendors for everything from furniture, to design, to construction and more. Never have I dealt with a vendor that was as thorough and thoughtful as Paul Downs. Their outstanding service didn't stop at the design and build phase. During the installation, I watched as their team meticulously scrutinized every aspect of the table as they were assembling it. Their strive for excellence is obvious.Later on, I had to go back to Carolina for some minor adjustments and once again, she was absolutely fantastic. Extremely fast to respond and always able to come up with a solution for any and all issues related to their furniture. I couldn't be happier. Truly an impressive group of individuals.Thank you,Zach
Grant Walker
1707148370
I recently had the pleasure of commissioning a custom desk and table, and I must say that the quality of workmanship delivered by the talented craftsmen exceeded all my expectations. From start to finish, the entire process was flawless, and the end results were nothing short of stunning.First and foremost, the attention to detail exhibited in the creation of both pieces was meticulous. Every curve, joint, and surface was flawlessly executed. It was evident that the craftsmen poured their heart and soul into these creations, ensuring that every minute detail was perfect.The choice of materials used in constructing both the desk and table was superb. The wood selected was of the highest quality, with a richness and smoothness that added an air of elegance to the overall design. The finish applied was impeccable, enhancing the natural grain and giving the furniture a lustrous look that instantly caught the attention of anyone who laid eyes on it.Throughout the entire process, the craftsmen displayed exceptional communication and professionalism. They attentively listened to my preferences, patiently answered my questions, and provided valuable suggestions to further enhance the final design. Their genuine passion for their craft was evident, as they seamlessly incorporated my visions into reality.In conclusion, my experience with the custom-made desk and table has left me thoroughly impressed and immensely satisfied. The expertise, attention to detail, and commitment to perfection that the craftsmen demonstrated in their work are nothing short of extraordinary. If you are seeking furniture that exudes class, timeless elegance, and superior craftsmanship, then look no further – this team delivers excellence. I highly recommend their services and will undoubtedly turn to them for future projects.
Charles Weathersby
1704900503
Workmanship on our new tables was great. Tables looked great, were delivered and installed on time. We will consider Paul Downs for any future projects.
Eric Tift
1703773439
Paul Downs designed and built a beautiful race track table for our new board room. They customized the colors of the stain to match the color concept of the room. Overall very impressed with the process, customer service, and the craftmanship. Thank you.
Mallory Mahaney
1698776088
I worked with Carolina to customize our 18ft conference table. She and everyone else on the team was fantastic to work with! They made sure everything was perfect, although it took some time to get the colors just the way that I wanted, they stayed on task and very professionals to get it done. We received the table packaged very well, there was no damage to the table. It came with fantastic assembly instructions.This table is the best constructed piece of furniture that I have ever seen! If you are looking for a well made product for your home or office, do not think twice about purchasing from Paul Downs; just get your custom piece started!!
Stewart Family
1697150237
Do not buy a conference table from anyone except Paul Downs. Not only did the make me a beautiful table for the same cost as I would buy from a generic manufacturer, they also helped me design my entire office space and it looks awesome. Creative. Attentive. 100% worth the money. Eric Stewart, Founder/CEO The Business Councils 90A
Herb Tiffany
1695047118
We have received and setup our new table thanks to Paul Downs, and it is fantastic. Not only does the table look great, but the entire process was seamless. The staff was very communicative, kept us up to date on the process (with pictures!), and was very helpful with delivery. The table was able to be setup very quickly as well. It truly was a pleasure getting this table, from the start to the very end.
Richard Huff
1692117628
We just took delivery of our new conference room table for our Law Firm and are thrilled with the quality of the table and the process that brought us to this point. These folks believe in quality and deliver on that belief in a big way! Thank you!!
Andy Earle
1690819376
I am a former engineer at PDC. I left my position there due to personal reasons having nothing to do with the company. I can say with certainty that PDC has set the bar for all of my future employers with regard to the leadership and company culture. Paul is always present in the shop, and has created an environment where anyone in the organization can have their voice heard and contribute to the operation. Whether it's an engineer, builder, or the guy sweeping the floors, everyone's input is encouraged and given a fair hearing.It's tempting to turn this review into an essay on the virtues of PDC, but these can be summarized with the following: the moral compass directing PDC is pointed toward maximizing prosperity for all employees at every level of the organization. This makes the shop a fun, inclusive, and rewarding place to work. If you are looking for a job, PDC provides an exciting environment to strive for excellence. If you are looking for furniture, PDC provides unmatched quality and a truly custom product. I simply cannot speak highly enough of the company, the product, and the people who work there. My employment there is a time in my career that I look back on fondly and with great pride in what I was able to contribute.
Pesaran Lab
1689348506
Paul Downs is a great choice for any custom wood tables needed. They were very professional from the beginning and kept us well informed throughout the process until the end. We love our table and will highly recommend them to anyone looking for excellent service and product.
Chris Byrne
1687442169
Paul Downs Cabinetmakers recently manufactured desks for our new Emergency Operations Center. The desks we received are outstanding! The craftsmanship is impressive and assembly was, as Don explained, very easy. Don, I wish to sincerely thank you for the hours spent designing these desks to meet not only our space needs but to fit these into our budget, the tables exceeded our expectations. I highly recommend Paul Downs Cabinetmakers.
Ang “Grasshopper” Bry
1686076645
Paul Downs Cabinets provided a great product and service. The table is Great quality and manufactured magnificently. Paul was great as well answering all the questions i had in an expeditious manner. Ms. Castro was a Top NOTCH Program Manager, she answered my phone calls and emails promptly. The organization has nothing but High praise for the product and personnel that played a part in manufacturing this product. I would recommend the Company to my colleagues in the future. Thank again
C M
1685650173
Worked with Paul Downs to customize a beautiful, large boardroom table for our Corporate Office. Nate was amazing to work with and helped us get exactly what we wanted.
Emily Escobosa
1685546809
My company had been searching for a conference table to fit our board room, and nothing was quite the right wether it was the wood grain or color, features, style, or size. I reached out to Paul Downs and they immediately responded with information. The design process was very interactive and they took all of our needs into consideration. The table turned out exactly as we had discussed; the finished product is gorgeous. We had our last table for 40+ years and the new table is definitely heirloom quality. Going with a custom option felt a little bougie, but it was the best way for us to get a piece of furniture that fit our space and needs. Great service and product!
Joe Landrigan
1685040955
We just took delivery of our custom conference room table and the Paul Downs experience was outstanding from start to finish. The figure on the Birds Eye Maple is just beautiful. The quality of the workmanship and attention to detail were exactly what we were looking for. I couldn't recommend them enough. Their willingness to go the extra mile to take care of our needs was a real difference maker. I'd definitely go back to them again and recommend them to our customers as well.
Leslie Hutchison
1681748271
As an interior designer working on commercial projects, it can be challenging to find quality conference tables for clients. Paul downs created a gorgeous custom modular table for my country club client that allows flexibility to configure tables into one large table , two tables or four tables. They worked with me throughout the entire process and provided the necessary drawings and details. The table finish and workmanship is beautiful! I am so impressed with the quality and the service provided by Paul Downs' project team. I recently worked with them again to create a 10' conference table for an office project and we are very pleased with the end result. The table is two-toned and coordinates beautifully with the office design and is integrated with power for their technology needs. I highly recommend Paul Downs!
Megan Misuraca
1675976072
Paul Downs created a custom U-shape Board room table for our District and it is exactly as expected. The process was simple from design through delivery and installation. The quality is excellent and we are very happy with product.
David Musto
1673886241
Paul Downs Cabinetmakers just installed beautiful furniture customized to my new office. The office is new for me but it's also 40 years old and laid out for the different roles of offices and furniture in those days. PDC customized furniture for today's needs, and in particular the lighter demands for storage and shelving that can dramatically open up the space, and they did this with elegant and timeless design. Thanks to PDC, I look forward to engaging them again.
Sheri Glazier-Bessler
1673463334
For an Executive Custom Office project in Cincinnati, Ohio, Paul Downs Custom Furniture's Craftsmen created these beautiful pieces from my design. The Owner and I couldn't be more pleased with the spectacular result of this magnificent furniture!Sheri Glazier-BesslerSGB DESIGN
Vince Tyson
1668614265
The Paul Downs team was fabulous to work with!! We had a tight schedule on a conference room remodel and they delivered exactly what we wanted on time. In these challenging times, it was great to work with a company that does what they say. We only had a concept of what we wanted when we started the project. They helped with the design and ensured the final products were perfect for our needs. And the quality is exceptional!
Russell Handy
1668445035
Just received and had my custom conference room table installed. Not only was the final piece even better than we had thought (just beautiful) but the entire experience was flawless. From working with the design team to the fact that every estaimated date (build, ship, install) was met. We were very very pleased with the entire process from beginning to end. Great job folks.
Randy Childress
1663002712
The team at Paul Downs was very responsive and paid attention to all the details. I was very impressed with their constant communication an professionalism.
Donna Leotta
1662741686
We are very happy with our table! I truly enjoyed working with the Paul Downs team. All of the information I received during the inception, the build and the delivery processes was timely and accurate. I enjoyed working with every individual I encountered and everyone was professional. It's hard for me to believe that I found this company on a random google search and it turned out to be great! I would definitely recommend Paul Downs Furniture to friends and colleagues.
cindy casey
1662731262
We ordered 10 conference tables from Paul Downs Cabinetmakers and our experience was amazing every step of the way. They invited us to tour their warehouse and show us how the tables are made. They are quality tables and we are very pleased with them. I would recommend Paul Downs!! They will not disappoint!
Douglas Stanley
1662729552
Paul Downs did a fantastic job of crafting a customized conference table for Prince Edward County, Virginia! Their attention to detail and customer service are second to none.
Jennifer Stevens
1661343281
Excellent experience from start to finish. The custom table is gorgeous and the service was impressive. Even prior to ordering they were willing to help the client with electrical placement. Best contract furniture experience this year!
Emily Eichelberger
1661177173
As an interior designer, working with Paul Downs was great peace of mind. We were needing a custom sit-to-stand desk with credenza for a high-profile job and needed the best quality and result. Communication was smooth and they took the wheel with our design direction and intent and applied their expertise. We look forward to working with them again and would recommend them to other designers.
Nicholas Accattato
1660660979
From a vision to final product, Paul Downs worked with us every step of the way! What they delivered exceeded our expectations. Would gladly work with them again.
Kurt next Grindeland
1655909647
This is my 5th table through Paul Downs and I love it and the service even more! TOP OF THE LINE PRODUCT!!!!!
Team HHL
1650724580
We had the pleasure of working with Paul Downs Cabinemakers Inc on a project in Buffalo NY for a private country club board room makeover. PD designed, fabricated and installed a custom wood executive board table for 14 persons and a beautiful credenza for the room. The people at PD are very professional and easy to work with and the project was a smashing success. Thank you!HHL Architects
John Hannah
1647021821
They made a school board directors table for us and it is fantastic. It met our needs, met our budget, and it added the missing piece we needed for professionalism in our board meetings. They were great to work with and helped greatly in designing what we needed.
Mike Moran
1646931720
Shipley & Horne, P.A. is a small Administrative Law practice. Paul Downs’ team designed a conference room table which serves as the focal point of our primary conference room. The workmanship and overall quality of the table is readily apparent. From start to finish Paul’s team maintained communications, meeting all stated timelines for delivery. We will not hesitate to rely on Paul Downs Cabinetmakers to support the firm's future custom furniture needs.
Ben Henson
1645566281
Paul Downs made a beautiful center piece for the main area of our office. Its a wow piece for when we have guests...but we use it every day to sit and eat together. Custom furniture is not cheap but when making a statement to a customer or supplier it adds extra credibility. I would highly recommend their workmanship and their team. Very professional and communicative through every step of the process.Thank you - Ben Henson Dynamic Metal Services.
Stephen Griffin
1642707835
I run a small law firm in Boston, Mass. Over the past 5 years, Paul Downs has built two custom pieces for me, a conference room table and more recently, an L-Shaped desk for my office. Both pieces are gorgeous and of extraordinary quality. Both were built to the exact dimensions we needed. They were not inexpensive and they took some time to arrive, but both items are extremely high quality and will last longer than I will. The customer service, shipping and installation were also excellent.
David
1641236823
It is so nice to have a solid, quality, American-made, boardroom table in our offices now. Thank you Paul Downs! The interaction with the design team and our being able to control many aspects of the actual design make this table feel like it's a one-of-a-kind. Everyone involved from accounting to shipping was professional and courteous, and the deadlines given were met at each milestone.We highly recommend Paul Downs Cabinetmakers!
Cindy Johns
1633717632
The team at Paul Downs designed an outstanding conference table for our foundation. The table beautifully and richly tells our story. You have surpassed our greatest expectations. It is a family heirloom and a wonderful reminder of our mission for God.
Barry Hall
1632748249
Our company built a new headquarters in 2018 and for three years we searched for the perfect conference room table for our boardroom. We knew we were being picky, but also knew it deserved the perfect table. Finally we came across Paul Downs Cabinetmakers and they helped us custom design exactly what we were looking for. They worked hard to match the existing furniture in the boardroom and reworked our logo into the table to get it just right. We are very pleased with how it turned out. It certainly has that 'wow' factor when walking in the boardroom and seeing it for the first time. We highly recommend Paul Downs Cabinetmakers for anyone searching for that perfect piece of furniture and needs help bringing it to life!
Neil Rivel
1628249549
Seamless transaction from start to finish. Everyone was extremely helpful at Paul Downs.
Martha Minogue
1627317839
The team at Paul Downs couldn't have been better to work with and the tables are beautiful! They were very accommodating working with our project schedule and the room AV requirements/integration within the tables.Can't wait for the client to move into their new space and start to enjoy them!We will definitely recommend the Paul Downs team for any other custom work desired.
Amy Evenson
1626812393
From start to finish, the Paul Downs Custom Furniture process was top notch. The designers took my vision and space and created a beautiful quality piece at a fair price. I highly recommend them for your next custom table project.
Burns Getchell
1623947499
Had a great experience getting our conference table from Paul Downs. From the design phase with Nate to the delivery with Andy and Carolina, everyone was extremely helpful and made the experience one of a kind. Easily some of the best customer service I have ever experienced and very thorough in there process.
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